1. How to contact us
This website (http://diybeehive.com) and online information and/or training material and/or software are developed by Nick Hampshire, unless otherwise stated.
Our customer service telephone number is: 503-985-6327
Our business address: PO Box 512, Gaston, Oregon 97119
Should you have questions or concerns about these privacy policies, please email us: support@nickhelp.com
2. Our commitment to privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. By visiting this site, you are accepting the practices described in this Privacy Policy.
3. The information we collect
What information do we collect?
We collect information from you when you register on our site or place an order.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or credit card information. You may, however, visit our site anonymously.
Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the "do we use cookies?" section below for information about cookies and how we use them.
When you visit a website, you disclose certain information, such as your Internet Protocol (IP) address and the time of your visit. This site, like many other sites, records this basic information about visits to our site.
4. The way we use information
What do we use your information for?
The information we collect is used to customize the content and/or layout of our page for each individual visitor, used to notify customers about updates to our website and is NOT shared with other organizations for commercial purposes.
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience: your information helps us to better respond to your individual needs
- To improve customer service: your information helps us to more effectively respond to your customer service requests and support needs
- To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
- To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, promotions, etc. However, you may opt-out at any time by clicking the unsubscribe link at the bottom of your emails.
If you supply us with your postal address online, you will only receive the information for which you provided us your address.
Customers who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed online or urgent questions they have.
From time to time, we may use customer information for new, unanticipated purposes not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically.
5. Our commitment to data security
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
For more information, please see our SSL information page.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
6. How you can access or correct your information
Upon request, we provide our customers with access to all personally identifiable information (e.g., name, address, phone number) and transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we collect about them online.
Customers can access information that we collect about them by e-mailing us at the above address. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will immediately post those changes to our website. Any such changes will be effective immediately upon being posted, unless otherwise stated in the change.
Effective Date
This Privacy Policy is effective as of March 10, 2010.
7. If you feel that this site is not following its stated information policy, you may contact us at these addresses.
If there are any questions regarding this privacy policy you may contact us using the information below.
Email: support@nickhelp.com
Phone: 503-985-6327
Address: support@nickhelp.com